Talkdesk Live

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Documentation on the new version of Live.

Available Articles

• Contacts, the New Data Model: what changed?
• Talkdesk new version of Live Overview
• Talkdesk new version of Live - FAQ
• What are the differences between the Live (legacy) and the new version of Live?
• Creating and Editing Dashboards in the new version of Live
• Configuring Talkdesk new version of Live Widgets
• Managing Live Agents and Live Contacts Widgets
• New Data Model FAQ
• New Contacts Data Model - New and Updated Metrics
• New Data Model Metrics Examples