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  1. Talkdesk Support
  2. Using Talkdesk
  3. Call Controls

Call Controls
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Learn how to use Talkdesk's call control interface

Available Articles

  • Call Controls
  • Call transfer types: blind transfer and warm transfer
  • Call transfer options: Agents, Ring Groups and External Phones
  • Creating a Hotlist of External Favorite Phone Numbers
  • Call Conferencing
  • Adding Notes to a Call
  • Logging Dispositions
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