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  1. Talkdesk Support
  2. Using Talkdesk
  3. The Agent Dashboard

The Agent Dashboard
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Understand and learn how to use the default web dashboard of an agent.

Available Articles

  • Calls Section
  • Filters in the Calls section: Ring Groups and Agents
  • Contacts
  • Contact Lists and Tags
  • One Click List Dialing
  • Contact Activity
  • Contact Profile
  • Creating a new contact
  • Deleting a contact
  • Voicemails
  • Agent Status: setting your availability
  • Displaying the Keypad in the Main Talkdesk Web Application
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