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  1. Talkdesk Support
  2. Configuring Talkdesk
  3. Waiting Queue

Waiting Queue
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Guidance documentation for admins on how to optimize the waiting queue settings in Talkdesk

Available Articles

  • Waiting Time Limit
  • Customizing the Waiting Message
  • Activating the Queue to Voicemail
  • Customizing the Full Waiting Queue Message
  • Customizing the Delay Announcement Message
  • Redirecting Calls to Voicemail rather than the Waiting Queue
  • Queue Callback
  • Activating the Queue Callback
  • Customizing the Queue Callback Message
  • Customizing the Unsuccessful Queue Callback Message
  • Customizing the Max Wait Time Reached Message
  • How do I configure the waiting queue or transfer music?
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Talkdesk may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter herein. Except as expressly provided in any written license agreement from Talkdesk, the furnishing of this documentation does not give you any license to these patents, trademarks copyrights, or other intellectual property. For information about patents covering Talkdesk products, see https://www.talkdesk.com/patents/.