Announcements
Announcements include Product Notices and other important updates. If you wish to receive an email notification whenever a new article is added to this section, click the "Follow" button.
Available Articles
- Relaunch of Talkdesk Academy
- Product Notice: Talkdesk for Salesforce 3.23
- Preferred System Maintenance Schedule
- Product Notice: Studio Assignment Limit
- Product Notice: Deprecating Legacy Live
- Product Notice: Talkdesk for Salesforce 3.20
- Product Notice: Studio Update - Callback
- Product Notice: Blocking of Australian Caller-ID Prefixes
- Product Notice: Roles & Permissions - Admin
- Product Notice: Talkdesk for Salesforce 3.17
- Product Notice: Studio Update - Forced Queuing
- Product Notice: Talkdesk for Salesforce 3.15
- Product Notice: Update on Deprecation of Legacy Reports & Dashboards
- Product Notice: Deprecation of Desk.com Integration
- Product Notice: Zoho CRM Integration Migration to V2.0
- Product Notice: Callbar Update - EOL of Chrome Apps by Google
- Product Notice: Talkdesk Scales to Support Your Hyper-Growth
- Product Notice: Talkdesk for Salesforce 3.12
- Product Notice: Reminder of Desk.com EOL by Salesforce
- Talkdesk Product Notice Guidelines - Notifications to Customers
- Migration to Zoho 2.0
- Upcoming Studio Maintenance
- Talkdesk Reports & Dashboard Update
- Disposition Sets
- Security enhancements: deprecating TLS 1.0 and 1.1
- New logout experience
- Teams open access release
- Improvements in the Preferences tab
- Reporting Security Enhancements
- Talkdesk and GDPR