FAQ - Using Talkdesk
Answers to some of the most frequent questions asked by agents while using Talkdesk
- Talkdesk Learning Academy: FAQ
- Does Talkdesk Offer Training for Customers?
- Is it Possible to Make 911 Emergency Calls from Talkdesk?
- Resetting a lost or forgotten Talkdesk password
- Are there numbers that I cannot call from Talkdesk?
- How does Talkdesk route the calls to agents / external phones / If-No-Answer phone number?
- Do you have a mobile app?
- Is there a way to quickly dial a list of numbers and go through the list one by one, call after call?
- Is there a way to have ringing come through the general speakers and the phone call through the headset?
- How do I change my external number (mobile, landline, other) in Talkdesk?