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  3. FAQ - Using Talkdesk

FAQ - Using Talkdesk
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Answers to some of the most frequent questions asked by agents while using Talkdesk

Available Articles

  • Talkdesk Academy: FAQ
  • Does Talkdesk Offer Training for Customers?
  • Is it Possible to Make 911 Emergency Calls from Talkdesk?
  • Resetting a lost or forgotten Talkdesk password
  • Are there numbers that I cannot call from Talkdesk?
  • How does Talkdesk route calls to the If-No-Answer phone number?
  • Do you have a mobile app?
  • Is there a way to quickly dial a list of numbers and go through the list one by one, call after call?
  • Is there a way to have ringing come through the general speakers and the phone call through the headset?
  • How do I change my external number (mobile, landline, other) in Talkdesk?
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