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  1. Talkdesk Support
  2. Configuring Talkdesk
  3. Queue Management and Features

Queue Management and Features
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Guidance documentation for admins on how to configure and optimize call queue settings in Talkdesk

Available Articles

  • Customizing the Welcome Greeting
  • Maximum Queue Size
  • Forced Queuing
  • Customizing the Available Agents Greeting
  • Intelligent Reconnect
  • Customizing the Intelligent Reconnect Prompt Message
  • Call Switching
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Talkdesk may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter herein. Except as expressly provided in any written license agreement from Talkdesk, the furnishing of this documentation does not give you any license to these patents, trademarks copyrights, or other intellectual property. For information about patents covering Talkdesk products, see https://www.talkdesk.com/patents/.