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Talkdesk Support
Configuring Talkdesk
Queue Management and Features
Queue Management and Features
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New articles
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Guidance documentation for admins on how to configure and optimize call queue settings in Talkdesk
Available Articles
Customizing the Welcome Greeting
Maximum Queue Size
Forced Queuing
Customizing the Available Agents Greeting
Intelligent Reconnect
Customizing the Intelligent Reconnect Prompt Message
Call Switching