English (US)
Español
Sign in
How can we help?
English (US)
Español
Sign in
Knowledge Base
Getting Started
Customizing your Account
Customizing your Account
Follow
New articles
New articles and comments
Guidance documentation on how to configure and customize your account.
Available Articles
★
Admin Preferences Overview
Adding Custom Fields
Alternative to dedicated phone numbers
Automatic Away Status
Automatically Close Call Summary Window
Call Quality Feedback
Call Recording
Call, Voicemail and Screen Recording Retention Policy
Caller Connection Tone
Configuring Custom Business Hours
Configuring Password Policies
Configuring your Service Level
Custom Error Message
Custom Storage
Customizing the Outside Business Hours message
Default Prefix
Device Settings
Dual Channel Recordings
Granting Support Access to your Account
Greetings and Messages (Legacy)
Holiday Hours
Hybrid Cloud
IP Allowlisting
Metrics Settings
Multi-Storage
Setting up a Custom AWS S3 Storage
Setting up a Custom Microsoft Azure Storage
Short Abandons
Uninstalling Apps in Talkdesk Workspace
Related Release Notes & Announcements