Callbar
Callbar provides agents with the best contact center experience. It helps streamline agent workflows by providing the context needed when connecting to customers in real time and the freedom to work across multiple applications. ** Note: With Talkdesk Agent Workspace generally available, we announced — on February 21, 2022 — the End of Life to our legacy Agent products — Main Dialer, Talkdesk Callbar, and associated Agent tabs in Main — which includes the features described in the articles below. You may continue to use the legacy agent products until the EoL date. However, upon the End of Support date, Talkdesk will no longer provide fixes or enhancements to the products, so you should upgrade to Talkdesk Agent Workspace. Access the full Announcement by copying and pasting this link in your browser: https://support.talkdesk.com/hc/en-us/articles/4442064538779
Available Articles
- ★ Callbar FAQ
- ★ Using Callbar
- Call Switching in Callbar
- Callbar App for Salesforce
- Callbar App for Zendesk
- Callbar Call Parking
- Callbar Caller Snapshot
- Callbar Keyboard Shortcuts
- Callbar Settings
- Callbar Single Sign-on (SSO)
- Click-to-Call Extension with Callbar App
- Click-to-Transfer
- Connect to External Device
- Contact Creation in Callbar
- Creating contact automations in Callbar
- How to Uninstall Callbar from Mac
- How to Uninstall Callbar from Windows
- Installing Callbar App on Debian Linux
- Installing Callbar App on Linux Cent OS 7-1708
- Installing Callbar App on Mac
- Installing Callbar App on Windows
- Installing Talkdesk Callbar (Agent Guide)
- Logging in to Callbar
- Managing Permissions for Contact Creation in Callbar
- Processing Payments on a Call
- Rating the quality of a call in Callbar
- Redial button on Callbar
- Talkdesk Workspace or Callbar CTI Connector
- Updating Callbar
- Voicemail Drop