Talkdesk Classic

Get up to speed with the classic Talkdesk experience in Callbar and Main.

Agent Settings

Agents Dashboard in Talkdesk Classic

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Call Controls

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Call Handling Preferences

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Callbar

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Callbar Chrome App

FAQ - Configuring Talkdesk

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FAQ - Using Talkdesk

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Making Calls

Managing an IVR in Talkdesk Classic

Managing Contacts in Talkdesk Classic

Managing Queue Settings in Talkdesk Classic

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Managing Voicemail Settings in Talkdesk Classic

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Receiving Calls

Sentiment (Legacy)

SIP