Release Notes | September 19, 2022 | Digital Engagement


On Monday, September 19th, 2022, we will release a new version of Talkdesk Digital Engagement.


Digital Engagement

This release includes the following new feature for Digital Engagement:



  • Facebook Messenger in EU and Canada Regions
    Facebook Messenger is now available in the European and Canadian Regional Cloud, along with SMS, Chat, Email, and WhatsApp. All these channels are now available in the US, Canada, and Europe.


For new capabilities available on Conversations, please check our Release Notes section.

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