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Release Notes | August 31, 2022 | Talkdesk Outreach Connector

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On Wednesday, August 31st, 2022, we will release Talkdesk Outreach Connector, which allows you to integrate your Talkdesk account with your Outreach instance.

 

What’s included

The release includes the following capabilities:

  • Contact and agent sync: Ensures that contacts in the Outreach instance are kept up-to-date in Talkdesk, and that agent-matching is done correctly.
  • Call log automation action: You can log calls automatically in Outreach through the Talkdesk automations.

 

How to Access or Install

If you wish to start using Talkdesk Outreach Connector, please follow the steps in the integration activation article.

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