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Release Notes | August 22, 2022 I Conversations

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On Monday, August 22nd, 2022, we will release a new version of Conversations.

 

Voice

This release includes the following fixes for Conversations (Voice Channel):

 

Fixes:

  • Snapshot tab not loading: Solved an issue where the snapshot tab was not loading (i.e. not displaying any contents). To mitigate this issue the new “Conversations Details” card, which includes the call interaction ID, had to be temporarily removed from the UI, but is now once again available to all accounts. 

 

For new Digital Engagement capabilities available in Conversations, please check our Release Notes section.

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