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Release Notes | August 11, 2022 | Talkdesk Explore

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On Thursday, August 11th, 2022, we will release the following enhancements for Talkdesk Explore™:

  • Removal of the option to use a custom report as the basis for creating a new dashboard. You can continue to create dashboards by adding datasets.

  • New user experience in Default Dashboard and Custom Dashboards.

  • New download options in Default Reports, Custom Reports, and Shared Reports.

  • New download options in Custom Dashboards Tiles.  

 

We will provide the following new download options:

  • TXT.
  • Excel Spreadsheet.
  • JSON.
  • HTML.
  • Markdown.
  • PNG. 

Note: This transition will be automatic, with no required action from your end. The new improvements will not impact the existing custom dashboards with a custom report added, nor their containing data.

For more information, please visit our Talkdesk Explore documentation:

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