On Thursday, August 4th, 2022, we will release an improvement to Talkdesk Integrations and Connections™ Automations.
New:
- New filter operator called “Is one of": It enables the listing of several possible values for a single filter field. The values should be separated by commas.
Example: The filter “contact center phone number” can have multiple phone numbers applied for the same automation, instead of having to create multiple automations, one for each value of that specific field.
This is available for Integrations and Connections Automations.