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Release Notes | August 1, 2022 | Workspace

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On Monday, August 1st, 2022, we will release Talkdesk Legacy Admin apps on Talkdesk Workspace™.

 

What’s included

Current Admin apps that were only available on Talkdesk Legacy Admin, will be enabled on Workspace, such as:

  • Numbers.
  • Agents.
  • Studio.
  • Integrations.
  • Preferences.
  • Billing.

 

This enablement provides all the needed features to administrate Talkdesk directly within Workspace.

 

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Studio App will be presented as “Studio”, a Workspace App.

 

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Integrations will be presented under the “Builder” Workspace App.

 

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All the other Admin Apps will be presented under the “Admin” Workspace App.

 

How to Access

The mentioned apps on Talkdesk Workspace will have the same access permissions as Talkdesk Legacy Admin; i.e., users with access to the apps in Legacy can access them on Workspace.

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