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Release Notes | July 28, 2022 | Talkdesk Performance Management


On Thursday, July 28th, 2022, Talkdesk is introducing a new feature to Talkdesk Performance Management™.




  • Badges System: Named badges provide motivation and inspiration for agents to deliver their best work in the context of team challenges. These badges are publicly visible on completed challenges, with a congratulatory message for the winners. 


Individual performers may visit a personal Achievements tab to view their progression, and collect available badges.



For more information about Talkdesk Performance Management, please read our documentation.


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