How can we help?

Release Notes | July 20, 2022 | Talkdesk Hubspot Connector

Follow

On Wednesday, July 20, we will release Talkdesk Hubspot Connector, which allows you to integrate your Talkdesk account with your Hubspot instance.

 

What’s included

The release includes the following capabilities:

  • Contact pop: Allows agents to pop a Hubspot contact’s page by clicking on the badge in the Callbar/ Conversations app.
  • Contact and agent sync: Ensures that contacts in the Hubspot instance are kept up-to-date in Talkdesk, and that agent-matching is done correctly.
  • Automation actions: A set of actions available to set up automations: create call log, create contact, update contact, create tasks, create deals, and create tickets.

 

How to Access or Install

If you wish to start using Talkdesk Hubspot Connector, please reach out to your Customer Success Manager.

All Articles ""
Please sign in to submit a request.