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Release Notes | July 4, 2022 | Digital Engagement

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On Monday, July 4th, 2022, we will release a new version of Talkdesk Digital Engagement.

 

Digital Engagement

This release includes the following enhancement for Digital Engagement:

 

Enhancement:

  • Reauthenticate Email Touchpoint

image1.pngAdmins will be able to reauthenticate/reconnect the email touchpoints, without interfering with the work of the Agent, while also keeping the email touchpoints working. This is specifically relevant when a touchpoint loses connection with the provider, or when there is a change to the password and a reauthentication is needed.


For new capabilities available on Conversations, please check our Release Notes section.

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