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Release Notes | May 16, 2022 (canceled) | Talkdesk Explore


Note: Due to unforeseen circumstances, this release has been canceled until further notice. For more information, please reach out to your Customer Success Manager.

On Monday, May 16th, 2022, we will update the Talkdesk Explore™ with a new permission in the Roles and Permissions tab:



  • Shared Reports: By default, Supervisor and Admin roles will have this new Talkdesk Explore permissions enabled. Permissions can be added to other roles if desired. 


Now, you can have the following permissions:

  • “Create”.
  • “Default Reports”.
  • “Schedule”.
  • “Shared Reports”.

For more information, please visit our documentation.


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