On Wednesday, May 4th, 2022, we will release the following enhancements to Talkdesk Explore™:
- Enabling one new filter, ”Data Status”:
From now on, reports will record and include error data. The new filter, “Data Status”, allows you to include or exclude records with errors. This filter will have three options available: “Valid”, “Damaged”, and “All”. By default, only “Valid” records will be visible.
For more information, please read our Talkdesk Explore documentation.