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Release Notes | April 13, 2022 | Talkdesk Studio

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On Wednesday, April 13th, 2022, we will release the following component feature and feature to Talkdesk Studio™:

 

New:

Make_outbound_call_-_Release_Notes.png

  • “Make outbound call” component: The Make outbound call component allows you to make an outbound call based on an API Request.

API_Request_-_release_notes.png

  • Studio API Flows: This feature will be available for all Talkdesk accounts, and allows customers to create channel-agnostic flows that can be triggered from an external system via an API request. With Studio API Flows,  you will be able to:
    • Send voice notifications to your customers (triggered from a website/app).
    • Make an Outbound Call to your customers.
    • Forward that call to an external phone number, so that a call between two participants can be initiated.
    • Give the possibility for your customers to request callbacks from a website and/or app.

 

For more information, please visit our Studio Advanced Documentation.

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