On Monday, April 4th, 2022, we will release a new version of Conversations, with the following new features:
New:
- Voicemail Drop
Considerable time is wasted by Agents leaving similar voicemail messages to customers or prospects. This feature helps to solve this inefficiency by allowing Agents to record or upload a personal message, as well as to drop this message during a call.
For new Digital Engagement capabilities available in Conversations, please check our Digital Engagement Release Notes.