Release Notes | April 4, 2022 | Conversations

On Monday, April 4th, 2022, we will release a new version of Conversations, with the following new features:

 

New:

  • Voicemail Drop

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Considerable time is wasted by Agents leaving similar voicemail messages to customers or prospects. This feature helps to solve this inefficiency by allowing Agents to record or upload a personal message, as well as to drop this message during a call.

 

For new Digital Engagement capabilities available in Conversations, please check our Digital Engagement Release Notes.

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