How can we help?

You can use the Comment component to add notes to your flow. As this component cannot be connected to another one, it is ignored when the flow is executed.

Adding a Comment Component

1. Click a Virtual Agent model [1] in the list and select Designer [2].
2. Under “General”, select the Comment component [3] and then drag it to a canvas on your right side [4].
3. Double-click the component. Then, the component settings panel [5] will appear.
4. Enter the name of the component [6]. The name can only contain letters, numbers (except as a first character), and underscores, and can be as long as 30 characters.
5. Optionally, enter the comment details [7].
6. Click Save [8].

Note: A red exclamation mark will appear on the component node if any required field is invalid. Hold the pointer over it to see further details.

Deleting a Comment Component

1. On your canvas, click the Comment component you want to delete, and then press the backspace key (Windows) or the delete key (Mac) on your keyboard. Alternatively, you can double-click the component and select Delete in the side panel that appears.
   
2. Click Delete component in the dialog that appears to confirm the deletion.