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Conversations: Call Switching

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During a Consultation, Call Switching allows you to switch between the initial call and the consultation call as often as required. To switch between two calls, while on a consultation, click on the arrow icon [1]. The caller whose call you switch from will be put automatically on hold, as the indicator shows [2].

You can then proceed by:

  • Transferring the initial call to the consulted party [3].
  • Ending the consultation and returning to the initial call [4]
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