Auto-Answer is a faster way to answer calls, as it automatically picks up a call after a configurable period of time.
With this feature activated, when inbound calls are routed, agents will receive audio and visual notifications  and the call will automatically be answered after the predefined period . By activating this feature, the Accept button does not need to be clicked to answer calls.
Enablement of Auto-Answer has been proven to improve agent efficiency, lower average wait time, and increase service level.
To learn more about the Auto-Answer component and how to configure it, please visit our Studio Advanced Documentation for further details.