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Release Notes | November 8, 2021 | Zingtree Integration

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On Monday, November 8th, 2021, we will release Talkdesk Zingtree Connector™.

Zingtree is a new Out-of-the-Box integration that allows anyone to integrate their Talkdesk account with their Zingtree instance.

 

What’s included

The new Zingtree Integration will allow two different actions that can be used in automations:

  • Create a session within  a decision tree, which also gives you the option to automatically open it on the agent's browser.
  • Delete decision tree session. 

 

How to Access / Install

Talkdesk Zingtree Connector is available to all accounts.

 

For more information, please check our Talkdesk Zingtree Connector documentation (to be published soon).

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