On Monday, October 11th, 2021, we will release an enhancement to Talkdesk Explore™:
- Company Number filter on default Contacts Report: By enabling the “Company Number” filter on the default Contacts Report, you will now be able to zero in on data for a specific company number, filtering by the DNIS (for inbound calls) or ANI (for outbound calls).
For more information, please read our Talkdesk Explore documentation.