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EVENT SURVEY TEXT EXPECTED REPLY
Welcome message We'd like to know more about your experience today. From 1-5, how would you rate your experience? 1 being bad and 5 being good. For example: Say 5.
  • Rating of “1”: Very unsatisfied, very dissatisfied.
  • Rating of “2”: Unsatisfied, dissatisfied.
  • Rating of “3”: Neutral.
  • Rating of “4”: Satisfied.
  • Rating of “5”: Very satisfied.
Feedback acknowledgment and follow-up open comment question Thank you. Is there anything else you'd like to tell us about your experience? The customer is expected to reply by providing an open comment.
Invalid response Your response is not valid. Please rate your experience from 1-5. 1 being bad and 5 being good. For example, say 5.
  • Rating of “1”: Very unsatisfied, very dissatisfied.
  • Rating of “2”: Unsatisfied, dissatisfied.
  • Rating of “3”: Neutral.
  • Rating of “4”: Satisfied.
  • Rating of “5”: Very satisfied.
Final feedback acknowledgment Thank you. I'll pass this feedback on to the team. Goodbye. None, this step closes the process.

 

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