On Wednesday, September 15th, 2021, we will release an enhancement to Studio’s audio components to allow customers to archive audio files.
With this enhancement, if an audio file is in use, and you wish to file it away, open the “Audio file” dropdown, select the file, and click “Archive”.
The audio file will be archived, and unavailable for selection in newly added audio components and flows. It will be, however, still serviceable and available for prompting in other existing call flows.
This feature will be implemented in the following Studio components:
- Assignment and Dial
- Input IVR
- Play Audio
- Standard IVR
- Voice IVR
- Voice Transcription
Additional feature details are accessible from our Studio Advanced Documentation.