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Release Notes | August 18, 2021 | Roles and Permissions


On Wednesday, August 18th, 2021, we will release the following updates related to Roles and Permissions, which will enhance filtering and user role visualization.

  • Users: A “Users” column is being added to the “Roles” page, under the Roles and Permissions tab of the Admin section, allowing you to see how many users are assigned to a role.


  • Inactive roles: This release also includes a new filtering option that will be added to the “Role” filter, within the Agents tab of the Admin section. Apart from filtering agents by role, you can now see agents whose role has been deactivated when filtering by “Inactive roles”.

For more information, please refer to our Agents and Teams documentation.

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