On Friday, August 13th, 2021, Talkdesk® is releasing an update of version 1.56 of Workforce Management.
- WFM is now available as a Scheduling Report in Talkdesk Explore.
To access this option, navigate to Reporting  > Explore . Click on Create  and then choose Report .
Select the WFM Schedules  option. From there you can create a report, save it and then export it in a CSV file. To know more about each field, please follow this link.