On Thursday July, 15, 2021, Talkdesk will be enabling the use of a Single Sign-on provider (Salesforce, Microsoft, Google, Okta, OneLogin, SAML) as a primary and default method to log in to Talkdesk.
On the “Admin” → “Preferences” section, clients can now enable and configure an SSO-only login and disable the “Account Login” option, thus overriding authentication with Talkdesk ID credentials.
For more information on this feature, please refer to the updated version of this article.