On Wednesday, June 30th, 2021, Talkdesk® is releasing version 1.54 of Workforce Management.
- Team Schedule: WFM will automatically ensure break spacing to prevent breaks from being scheduled too close together.
This WFM release also includes the following fixes:
- Fixed an issue where the filtered queues were not displayed on the bar of active filters on the weekly view of the “Team Schedule” page.
- Fixed an issue requiring break rules to be configured for shift spans that were 1 minute longer than required.