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Release Notes | June 2, 2021 | Talkdesk Mobile Agent Android v4.0.0

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On Wednesday, June 2nd, 2021, we are releasing version 4.0.0 of Talkdesk Mobile Agent™ for Android which includes the following:

 

New:

  • Agent to Agent Calls: You can now search for agents in the company address book and initiate a call to those agents.

Enhancements:

  • We sped up the data retrieval process for an incoming call and, as a result, you will no longer see “Unknown Calls” on your screen.
  • We improved the user experience when placing a call from “Contacts”.
  • Bug fixes and other performance improvements.

 

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