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Duplicating a Campaign


With Talkdesk Dialer™, you can duplicate a campaign. 

To perform this action, after logging in to your Talkdesk account, please follow these steps:


1. Click on the duplicate icon [1] next to the campaign you want to duplicate. A pop-up window will appear.


2. Give the duplicate campaign a new name [2] and select Create [3]. To undo this, choose Cancel [4].


Afterward, the copy of the selected campaign will appear.

Note: The agents and all the settings are duplicated, except for the record list. If you don't assign a list to the new campaign, then the new campaign will be in an incomplete state and the Talkdesk Dialer will not be able to run it.

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