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Release Notes | May 20, 2021 | Talkdesk Screen Recording


On Thursday, May 20th, 2021, we will release the following to Talkdesk Screen Recording:



  • Recordings: We are continually enhancing our screen recording service. In this release, we’ve implemented a set of fixes that will reduce the occurrence of failed recordings. Note: This only affected agents enabled for Screen Recording, an add-on of Talkdesk Quality Management™.


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