How can we help?

Release Notes | April 26, 2021 | Talkdesk Live


On Monday, April 26th, 2021, we will release an enhancement to the new version of Talkdesk Live™:

  • “On Hold” Status in the Live Contacts List:



This new information allows you to get more details about the in-progress contacts status by identifying when a given contact, in the Live Contacts List view, is ”On Hold”.

For more information, please visit our documentation.

All Articles ""
Please sign in to submit a request.