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Release Notes | April 26, 2021 | Talkdesk Live

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On Monday, April 26th, 2021, we will release an enhancement to the new version of Talkdesk Live™:

  • “On Hold” Status in the Live Contacts List:

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This new information allows you to get more details about the in-progress contacts status by identifying when a given contact, in the Live Contacts List view, is ”On Hold”.

For more information, please visit our documentation.

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