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Release Notes | April 15, 2021 | Callbar Version 1.39

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On Thursday, April 15th, 2021, we will release Callbar Version 1.39.

 

Enhancements:

  • ServiceNow badge on Callbar: When an incoming phone number is in your Talkdesk database and the agent has their ServiceNow account synced to Talkdesk, Callbar will now display the ServiceNow badge in Callbar. When the agent clicks the badge, Callbar opens the contact record in ServiceNow.

Callbar_SN_badge.png

  • Phone Number Library: The phone number library now reflects the latest version, ensuring an accurate validation of phone numbers dialed in Callbar.

Fixes:

  • Other: Minor improvement and stability fixes.
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