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Phone Numbers: Documentation Requirements

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You can buy phone numbers from the United States and Canada directly from Talkdesk’s interface without having to provide proof of address or identity.

For all other countries (listed below), due to legal regulations, if you wish to purchase phone numbers, you will need to contact our team at phonenumbers@talkdesk.com and provide the required documentation (Proof of Address and Proof of Identity). In some cases, this includes a proof of address that matches the location of the phone number. We will then purchase the phone number on your behalf and use this address in the event that we are contacted by the regulatory bodies.

When reaching out to us, please let us know the following details:

  • Your Talkdesk account name/URL;
  • Country or countries from which you need to purchase phone numbers;
  • Amount of numbers required;
  • Type of number;
  • Number prefix (if applicable).        

Regulatory requirements for phone numbers have increased worldwide. Depending on the phone number and its features, your or your company's status in the country, and your intentions for the number, different laws and regulations apply.

While some of these regulations are new, many of these laws and rules have been in effect for some time. Countries are increasing enforcement for many reasons – including fraud, incidents of misuse and abuse, and heightened national security concerns.

All your phone numbers need to comply with individual country requirements or they are at risk of being suspended until you submit the proper documentation.

 

 

Algeria

National Numbers

  • Proof of Algerian Address* (one of the documents below)
    • Excerpt from the commercial register showing Algerian address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed



Argentina

Local Numbers

  • Proof of Business Address* (one of the documents below)
    • Commercial register showing a local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of Identity with Business Name and Commercial Registry Number
    • Commercial register

  *Proof of business address must be within locality or region covered by the phone number's prefix.

 

Toll-free Numbers

  • Proof of Business Address (one of the documents below)
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of Identity with Business Name
    • Commercial register

 

Australia

Local Phone Numbers

Please provide the following information (no documentation required):

  • Proof of Local Address*  (no documents required)
  • Proof of Business name (no documents required)

* A Local Address” means a physical address with which the end user has an affiliation, not a PO or roadside box, to enable an emergency vehicle to locate the building or facility.

 

Mobile Numbers

  • Proof of Address**  (one of the documents below)
    • Commercial registry or equivalent showing address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of Identity with Business ID Number
    • Commercial registry or equivalent

**Proof of address must not conflict with proof of identity or business ID.

Toll-free Numbers

  • Worldwide address 

  • No documentation required

 

Austria

National/Local Phone Numbers

  • Proof of Austrian Address (one of the documents below)

    • Excerpt from company book or registration showing matching address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of  Business Name
    • Excerpt from company book or registration 
  • Proof of Name of Authorized Representative (one of the documents below)

    • Government-issued ID
    • Passport
    • Verification from bank

 

  • Proof of Telecom Services
    • Invoice from a network operator with another DID in the same area

Note: For each local phone number, we need an Austrian address in the same location as the prefix of the phone number (e.g., Vienna numbers need a Vienna address)

 

Toll-free Phone Numbers

  • End User Austrian Address (no documentation required)
  • Proof of Identity
    • Excerpt from company book or registration 
    • Government-issued ID
    • Passport
    • Verification from a bank
    • Business Name
    • Name of Authorized Representative (one of the documents below)

 

Barbados

Local phone numbers

  • Proof of Local Business Address (one of the following):
  • Excerpt from the commercial register showing a local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

 

*Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.

 

Belarus

Toll-free Phone Numbers

  • Any address. No documentation required.

 

Belgium

Local/Phone Numbers

  • Proof of Local Business Address (one of the following):
  • Excerpt from the commercial register showing local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

 

*For each local phone number, we need a Belgian address in the same location as the prefix of the phone number (e.g., Brussels numbers need a Brussels address)

 

Toll-free phone numbers

  • Any address. No documentation required.

 

Mobile phone numbers

  • Proof of any Business Address (one of the following)
    • Excerpt from the commercial register showing local address.
    • Utility bill.
    • Tax notice.
    • Rent receipt.
    • Title deed.
  • Proof of Identity
    • Excerpt from the commercial register
  • VAT number (or business registration number if VAT number not available)
    • No documentation required



Benin

Mobile Phone Numbers

Proof of Benin Business Address (one of the following):

  • Excerpt from the commercial register showing local address.
  • Utility bill.
  • Tax notice.
  • Rent receipt.
  • Title deed.

Must be within Benin.

 

Bolivia

Toll-free numbers

  • Business Name: no documentation required.
  • Business Address: anywhere in the world; no documentation required.
  • Executed Letter of Authorization.



Bosnia and Herzegovina

National Phone Numbers

  • Proof of Bosnian Business Address (one of the following):
  • Excerpt from the commercial register showing local address.
  • Utility bill.
  • Tax notice.
  • Rent receipt.
  • Title deed.

Must be within Bosnia and Herzegovina.

 

Brazil

Local/Toll-free Phone Numbers

  • Proof of Brazilian Address* (one of the documents below)
    • Excerpt from the commercial register showing Brazilian address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of Identity

    • Excerpt from the commercial register

*Proof of address must not conflict with proof of identity

 

Bulgaria

Local Numbers

No documentation required

 

Toll-free Numbers

  • No documentation required.

 

Canada

Local/Tollfree/Mobile Phone Numbers

  • No documentation required
  • No documentation required.

 

Cayman Islands

Local Phone Numbers

  • No documentation required.

 

Chile

Local Phone Numbers

  • Proof of Local Business Address (one of the following):
  • Excerpt from the commercial register showing local address.
  • Utility bill.
  • Tax notice
  • Rent receipt.
  • Title deed.

 

*Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.

 

Toll-free Phone Numbers

  • Proof of Chilean Business Address (one of the following):
  • Excerpt from the commercial register showing local address.
  • Utility bill.
  • Tax notice.
  • Rent receipt.
  • Title deed.

Must be within Chile.

 

Colombia

Local Phone Numbers

  • Proof of Local Business Address (one of the following):
  • Excerpt from the commercial register showing local address.
  • Utility bill.
  • Tax notice.
  • Rent receipt.
  • Title deed.

 

*Must be within locality or region covered by the phone number’s prefix; a PO Box is not acceptable where a local address is required.

 

Toll-free Phone Numbers

  • Proof of any Business Address (one of the following):
  • Excerpt from the commercial register showing local address.
  • Utility bill.
  • Tax notice.
  • Rent receipt.
  • Title deed.

 

Costa Rica

Toll-free Phone Numbers

  • Proof of Business Registration (one of the following):
      • Corporate Identity Card (Cedula Juridica) for Costa Rican companies
      • Business Registration for non-Costa Rican companies
  • Proof of any Business Address (one of the following):
      • Extract from National Registry (Literal De Persona Jurídica) for Costa Rican companies.
      • Extract from the Business Registration.
  • Letter of Authorization.
  • Executed letter of authorization*

 

* If an executed Letter of Authorization (LOA) is required for documentation, request it from us and we will provide it for you to fill out.

 

Croatia

Local Phone Numbers

  • Proof of Local Business Address (one of the following):
      • Excerpt from the commercial register showing local address.
      • Utility bill.
      • Tax notice.
      • Rent receipt.
      • Title deed.

 

Toll-free phone numbers

  • Any address. No documentation required.

 

Cyprus

Local/National Phone Numbers

  • Any address 
  • No documentation required

 

Czech Republic

Local Phone Numbers

  • Proof of Local Address* (one of the following):
    • Business registration showing a local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed

* Proof of local address must be within locality or region covered by the phone number's prefix.

 

National Phone Numbers 

Please provide the following information (no documentation required):

  • Business Name 
  • Registered Business Address
  • Business ID Number 
  • Name of Authorized Representative 
  • Address of Authorized Representative 

Toll-free Phone Numbers

Please provide the following information (no documentation required):

  • Any address worldwide

 

Denmark

Local Phone Numbers 

  • Any address 

  • No documentation required

Mobile Phone Numbers 

  • Any address 

  • No documentation required

Toll-free Phone Numbers 

Please provide the following information (no documentation required):

  • Business Name
  • Business Danish Address  

 

Dominican Republic

Local Phone Numbers 

  • Proof of Local Address*
    • Business registration showing a local address
    • Utility bill.
    • Tax notice.
    • Rent receipt.
    • Title deed.

* Proof of local address must be within locality or region covered by the phone number's prefix.

 

Ecuador

Local Phone Numbers

  • Proof of Identity
    • Excerpt from the commercial register
  • Proof of Local Address* (one of the following):
    • Excerpt from the commercial register showing a local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed

* Proof of local address must be within locality or region covered by the phone number's prefix.



El Salvador

Local Phone Numbers 

  • Proof of Local Address (one of the following)*
    • Business registration showing a local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed

* Proof of local address must be within locality or region covered by the phone number's prefix.

  • Proof of Identity of Authorized Representative (one of the following)
      • Government-issued ID
      • Passport
      • Proof that Authorized representative is authorized to act on behalf of the business
      • Excerpt from commercial register showing the name of the Authorized Representative.

 

Estonia

Local/National

  • Proof of Identity
    • Extract from the commercial register
  • Proof of Local Address (Any address)(No documentation required) 

 

Finland

Local Phone Numbers

  • Proof of Local Address (one of the following)*
    • Business registration showing a local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed

* Proof of local address must be within locality or region covered by the phone number's prefix.

*For each local phone number, we need a Finnish address in the same location as the prefix of the phone number (e.g., Helsinki numbers need a Helsinki address).

National/Toll-free Phone Numbers

  • Any address 

  • No documentation required

  

France

Local/National Phone Numbers

  • Local address 

  • No documentation required

Note: For each local phone number, we need a French address in the same location as the prefix of the phone number (e.g., Paris numbers need a Paris address).

Mobile Phone Numbers

  • Proof of Identity:
    • Excerpt from the commercial register (Extrait K-bis) showing the name of Authorized Representative.
  • Proof of French Address (one of the documents below):
    • Excerpt from the commercial register showing a local address.
    • Utility bill.
    • Tax notice.
    • Rent receipt.
    • Title deed.
  • Proof of Business Registration Number:

    • Excerpt from the commercial register (Extrait K-bis) showing the business registration number
  • Proof of Name of Authorized Representative (one of the documents below):
    • Government-issued ID.
    • Passport.
    • Residence permit.

 Toll-free Phone Numbers

  • Proof of worldwide address 

  • No documentation required
  • Business Details
  • Name, address, VAT id (SIREN number for French companies), telephone number, email address or http site and service usage description

 

Germany

Local/NationalPhone Numbers

  • Proof of identity
    • Business Registration (Handelregisterauszug)
  • Proof of address
    • Business Registration (Handelregisterauszug) with German address field filled out
    • Utility Bill

Note: For each local phone number, we need a German address in the same location as the prefix of the phone number (e.g., Berlin numbers need a Berlin address).

Mobile Phone Numbers

  • Proof of Identity
    • Business Registration (Handelregisterauszug) with German address field filled out
  • Proof of address
    • Business Registration (Handelregisterauszug) with German address field filled out
    • Trade license (Gewerbeanmeldung) with German address field filled out
  • German VAT number
    • No documentation required

Toll-free Phone Numbers

Once the client receives the toll-free number allocated from BNetZa they need to send the allocation document (that has a secret code) to Talkdesk so that the provider can data build the number.

 

Ghana

Mobile Phone Numbers

  • Proof of Identity (one of the documents below)
    • Business registration
    • Certificate of Incorporation

Please also provide the following information (no documentation required):

  • Proof of Business Address (May be anywhere in the world)
  • Incorporation Date (corporate entities) or Registration Date (partnerships or unincorporated entities)

 

Greece

Local Phone Numbers

  • No documentation required

 

Toll-free Phone Numbers

  • No documentation required

Grenada

Local Phone Numbers

  • Proof of Local Address (one of the documents below)
    • Excerpt from the commercial register showing a local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed

Note: For each local phone number, we need a valid Grenada address in the same location as the prefix of the phone number.

 

Hong Kong

Local/Toll-free Phone Numbers

  • Proof of Address (one of the documents below)
    •  Business Registration Certificate
    • Bank statement
    • Credit card account statement
    • Mobile telecommunications service bill
    • Fixed telephone service bill
    • Internet access service bill
    • Pay TV service bill
    • Electricity bill
    • Water bill
    • Gas bill
    • Business Registration Certificate
    • Correspondence with government departments (no more than 3 months old):
    • Correspondence with banks or financial institutions (no more than 3 months old):
    • Correspondence with operators of public telecommunications service:
    • Correspondence with public utilities (no more than 3 months old):
  • Proof of Identity
    • Business Registration Certificate with Registration Number

 

Hungary

Local Numbers

  • Proof of Local Business Address (one of the following):
      • Excerpt from the commercial register showing a local address
      • Utility bill
      • Tax notice
      • Rent receipt
      • Title deed

 Note: For each local phone number, we need a valid Hungarian address in the same location as the prefix of the phone number.

 

Iceland

Local Numbers 

Please provide the following information (no documentation required):

  • Business Name
  • Business Address (May be anywhere in the world)

 

India

Toll-free Numbers 

Please provide the following information (no documentation required):

  • Foreign address

 

Indonesia

Local Phone Numbers 

  • Proof of Business Name
    • Business Registration
  • Proof of Local Address (One of the following)
    • Business registration
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of Identity (One of the following)
    • National ID for Indonesian citizens
    • Passport for non-Indonesians
    • Residence Permit (KITAP/KITAS) for-non Indonesians



Mobile/Toll-free Phone Numbers 

  • Proof of Business Name
    • Business Registration
  • Proof of worldwide Address (One of the following)
    • Business registration
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of Identity (One of the following)
    • National ID for Indonesian citizens
    • Passport for non-Indonesians
    • Residence Permit (KITAP/KITAS) for-non Indonesians

 

Ireland

National/Local Phone Numbers 

  • Local  Irish Address 
  • Tollfree numbers 
  • No documentation required

Israel

Local/National/Toll-free/Mobile Phone Numbers

  • No documentation required

 

Italy

Local Phone Numbers

  • Proof of local Italian Address (One of the following)
    • Business registration
    • Utility bill
  • Business Registration
  • Passport or End-User ID of customer representative



Jamaica

Local Phone Numbers 

  • Proof of Local Address (One of the following)
    • Excerpt from the commercial register
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed

 

Japan

National/Toll-free Phone Numbers

1) Proof of Identity (one of the following):

- Corporate registration document

- Company Seal Certificate

2) Proof of Address (May be anywhere in Japan) (One of the following)

Supporting document(s) must have been issued within the last 6 months and be valid as of uploading thereof. 

A bank or credit card statement is not a valid utility bill. 

A physical mailer will be sent to this address.

 

- Certificate of tax payment

- Utility bill

 

3) Proof of Business Purpose (One of the following):

 

- Corporate registration document

- Articles of incorporation

 

4) Proof that representative is authorized to act on behalf of the business (One of the following)

 

- Power of attorney

- Corporate registration showing the name of an authorized representative

- Letter on the company letterhead under seal showing the person is duly authorized to execute a contract.

 

5) Name of Authorized Representative (One of the following):

 

- Driver’s license

- Certificate of driving record

 

6) Date of Birth of Authorized Representative (One of the following):

 

- Passport

- My Number Card*

- “Zairyuu” residency card (non-Japanese national)

- Certificate of special permanent resident (non-Japanese national)

 

7) Address of Authorized Representative (One of the following):

 

Supporting document(s) must have been issued within the last 6 months and be valid as of uploading thereof. 

A bank or credit card statement is not a valid utility bill. A physical mailer will be sent to this address.

 

- Certificate of tax payment (In Japanese)

- Utility bill

 

8) Declaration of Beneficial Ownership:

 

A declaration signed by the Authorized Representative setting out the beneficial owners. 

Download here.

 

- Signed Declaration of Beneficial Ownership

 

9) Proof of Beneficial Ownership (One of the following)

 

One of the following for high-risk transactions (in case you do not tick any of the boxes in Section 2 of the Signed Declaration of Beneficial Ownership) showing the beneficial owners

 

- Shareholders’ registry or equivalent document.

- Annual securities report.

- Other documents issued by a governmental authority.

 

10) Proof of the Financial Status (One of the following):

 

One of the following for high-risk transactions (in case you do not tick any of the boxes in Section 2 of the Signed Declaration of Beneficial Ownership) showing the beneficial owners

 

- Income statement

- Balance sheet

- Other documents showing the business’ financial status




Kenya 

Local Phone Numbers

  • Proof of Business Name
    • Excerpt from the commercial register showing the name of an authorised representative
  • Proof of identity of an authorized representative* (one of the following)
    • Government-issued ID
    • Passport

 

  • Proof of local business address (one of the following)
    • Excerpt from the commercial register showing a local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed

Must be within the locality or region covered by the phone number’s prefix. A PO Box is not acceptable where a local address is required.

 

* If you cannot secure the proof of identity of the authorized representative shown on the extract from the commercial register, the company can execute a Power of Attorney (PoA) signed by the authorized representative shown on the extract. If a PoA is used, you will need to submit both a copy of the executed PoA and proof of the identity of the person given PoA on behalf of the company.

 

Lithuania

Local Phone Numbers

Proof of Local Business Address (one of the following):

  • Excerpt from the commercial register showing a local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

 

For each local phone number, we need a Lithuanian address in the same location as the prefix of the phone number.

 

Luxembourg

Local Phone Numbers 

  • Proof of Business Name
    • Extract from the commercial register (Registre du Commerce et des Sociétés)
  • Proof of Local Address (One of the following)
    • Business registration
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed

For each local phone number, we need a Luxembourg address in the same location as the prefix of the phone number.

 

Malaysia

Mobile Phone Numbers 

  • Proof of Identity
    • Business registration
  • Proof of National Address
    • Business registration showing Malaysian address
  • Name and Identification of Authorized Representative (One of the following)
    • Government-issued ID with picture (must show Issuing Country)
    • Passport (must show Issuing Country)
  • Address of Authorized Representative (Must be within Malaysia) (One of the following)
    • Government-issued ID showing Malaysian address (for Malaysian citizens or permanent residents)
    • Work permit showing company and company address (for non-Malaysian citizens)
    • Student ID showing university address (for non-Malaysian citizens)
  • Proof that representative is authorized to act on behalf of the business
    • Executed Letter of Authorization




Toll-free Phone Numbers

  • Proof of Business Name
    • Business registration
  • Proof of Worldwide Address (One of the following)
    • Business registration
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed




Mali

Mobile Phone Numbers 

  • Proof of Local Address (One of the following)
    • Business registration
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed

For each local phone number, we need an address in the same location as the prefix of the phone number

 

Mexico

Local Phone Numbers

  • Proof of Identity
    • Business registration
    •  
  • Proof of Local Address (One of the following)
    • Business registration showing a local address
    • Recent utility bill
    • Recent government communication

Note: For each local phone number, we need both a valid Mexican address in the same location as the prefix of the phone number (e.g., Mexico City numbers need a Mexico City address).

 

Toll-free Phone Numbers

  • Proof of Identity
    • Business registration
  • Proof of Worldwide Address (One of the following)
    • Business registration showing the address
    • Recent utility bill
    • Recent government communication

 

Mauritius

Mobile Phone Numbers 

  • Proof of National Address (One of the following)
    • Excerpt from the commercial register showing the Mauritius address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed

 

Namibia

National Phone Numbers

  • Business name
    • No documentation required
  • Proof of National Address (One of the following)
    • Excerpt from the commercial register showing the Mauritius address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed

Netherlands

Local/National Phone Numbers

Please provide the following information (no documentation required):

  • Proof of  Address (must be within locality or region covered by the phone number's prefix)

Toll-free Phone Numbers

A special Netherlands Number Order Form signed by the end-user is requested.

 

 

New Zealand

Local Phone Numbers

  • Proof of New Zealand Business Address (one of the documents below)
    • Excerpt from the commercial register showing a local address
    • Business registration showing a local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of Business Name (one of the documents below)
    • Excerpt from the commercial register
    • Business registration

 

Toll-free Phone Numbers

Please provide the following information (no documentation required):

  • Business Name
  • Business Address anywhere in the world

 

Norway

Local Phone Numbers

  • Proof of Local Address (no documentation required)
  • Proof of Business Name with Identity Document Number and Type
    • Business registration

Note: The business address must be within the locality or region covered by the phone number's prefix.

 

Toll-free Phone Numbers

  • Proof National Address (no documentation required)
  • Proof of Identity
    • Business registration

Panama

Local Phone Numbers

  • Proof of Business Name
    • Business registration (Certificado de Registro Público) showing the name of the the authorized representative or legal representative.
  • Proof of Local Business Address
    • Business registration (Certificado de Registro Público) showing a local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of Identity of an authorized representative or Legal Representative
    • National Identity Document (Cedula de Identidad) for Panamanian citizens or residents
    • Passport for foreign citizens that are non-residents
  • Signed Letter of declaration
    • A letter signed by the customer stating that the customer certifies that the information presented is true

Paraguay

Tollfree Phone Numbers

  • Proof of Business Identity
  • Excerpt from the commercial register
  • Proof of Business Address
    • Excerpt from the commercial register showing address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
    • Anywhere in the world
  • Executed letter of authorization




Philippines

Local Phone Numbers

  • Proof of Business Identity (one of the documents below)
  • Certificate of registration of business name Department of Trade & Industry Philippines
  • Certificate of Registration from Securities and Exchange Commission Philippines
  • Proof of local Business Address(one of the documents below)
    • Mayor’s permit showing local address.

 

Toll-free Phone Numbers

  • Proof of Identity
    • Business registration
  • Proof of Worldwide Address (one of the documents below)
    • Government-issued ID 
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed



Poland

Local Phone Numbers

  • Proof of Business Name with Registration Number
    • Excerpt from a relevant business registration such as National ID (REGON), National Tax ID (NIP), National Court Register (KRS), or business activity register
  • Proof of Business Address
    • Anywhere in the world

 

Mobile Numbers 

  • Proof of Business Name**
  • Excerpt from a relevant business register (for example, the National Court Register or business activity register)
  • Business Address**
    • May be anywhere in the world
    • No documentation required
  • Proof of Business Registration Number**

    • Excerpt from a relevant business register such as National ID (REGON), National Tax ID (NIP), National Court Register (KRS), or business activity register

  • Name of Authorized Representative**

    • Power of attorney.

    • Other official documentation identifying the person as an authorized representative (for example, a commercial registry identifying the individual as a country manager).

    • No documentation required

    • Proof that the representative is authorized to act on behalf of the company. One of the following:

 

Toll-free Phone Numbers

  • No documentation required.

 

Portugal

National/Mobile Phone Numbers:

  • Proof of Identity
    • Excerpt from the commercial register
  • Proof of National Address.
    • Excerpt from the commercial register showing Portuguese address.

 

Toll-free Phone Numbers:

  • Proof of Identity (Proof of Business Name with Business Tax Number (for example, VAT)
    • Excerpt from the commercial register
  • Proof of Worldwide Address
    • Excerpt from the commercial register

 

Puerto Rico

Local phone numbers

No documentation required

 

 

Romania

Local Phone Numbers

Proof of Local Business Address (one of the following):

  • Excerpt from the commercial register showing a local address
  • Utility bill
  • Tax notice
  • Rent receipt
  • Title deed

 

Note: For each local phone number, we need a valid Romanian address in the same location as the prefix of the phone number (e.g., Bucharest numbers need a Bucharest address).

Toll-free Phone Numbers

  • No documentation required

 

Serbia

Toll-free Phone Numbers

  • Business Address anywhere in the world

 

Singapore

National Phone Numbers

  • Proof of Identity and Registration Number:
    • - Business registration
  • Proof of Address:
    • - Worldwide address - no documentation needed

Toll-free phone Numbers

  • Proof of Identity and Registration Number:
    • Business registration

 

Slovakia

Local Phone Numbers

  • Proof of Local Business Address (one of the documents below)
    • Business registration showing a local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed

Note: For each local phone number, we need both a valid Slovakia address in the same location as the prefix of the phone number (e.g., Bratislava numbers need a Bratislava address).

 

Toll-free Phone Numbers

  • Any address 
  • No documentation required

 

Slovenia

Local Phone Numbers

  • Proof of Local Business Address (one of the documents below)
    • Business registration showing a local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed

 

South Africa 

Local Phone Numbers

  • Proof of Local Address (one of the documents below)
    • Bank statement
    • Municipal rates or tax invoice
    • Recent telephone account statement
    • New motor vehicle license
  • Proof of Business Name (one of the documents below)
    • Business registration with Business Registration Number
    • Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration
  • Proof of Name of Authorized Representative with Identity Number
    • Government-issued ID (must include photo, full name, and identity number)

Note: For each local phone number, we need a South African address in the same location as the prefix of the phone number (must match territorial restriction)

 

Mobile Phone Numbers

  • Proof of South African Address (one of the documents below)
    • Bank statement
    • Municipal rates or tax invoice
    • Recent telephone account statement
    • New motor vehicle license
  • Proof of Business Name (one of the documents below)
    • Business registration with Business Registration Number
    • Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration
  • Proof of Name of Authorized Representative with Identity Number
    • Government-issued ID (must include photo, full name, and identity number)

 

Toll-free Phone Numbers

  • Proof of Address Worldwide (one of the documents below):
    • Bank statement
    • Municipal rates or tax invoice
    • Recent telephone account statement
    • New motor vehicle license
  • Proof of Business Name (one of the documents below)
    • Business registration with Business Registration Number
    • Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration
  • Proof of Name of Authorized Representative with Identity Number
    • Government-issued ID (must include photo, full name, and identity number

National Numbers

1) Proof of Identity (one of the following)

- Business registration

- Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration

 

2) Proof of Address (May be anywhere in the world) (one of the following)

- Bank statement

- Municipal rates or tax invoice

- Recent telephone account statement

- New motor vehicle license

 

3) Name and Identity Number of Authorized Representative

- Government-issued ID (must include photo, full name, and identity number)

4) Address and Nationality of Authorized Representative

- No documentation required

5) Proof of Business Registration Number (one of the following)

- Business registration

- Certified photocopy of business letterhead or other similar document containing the Business Registration Number to verify the business registration

 

 

South Korea 

Mobile Phone Numbers

  • Proof of Business Name 
    • Business registration 

National / Tollfree  Phone Numbers

  • Proof of Business Name 
    • Business registration 
  • Worldwide Address (no documentation required

 

Spain

Local Phone Numbers

  • Proof of  Local Spanish Address (one of the documents below)
    • Business Registration
    • Utility Bill
    • Tax Notice
    • Rent Receipt
    • Title deed
  • Proof of Business Name
    • Business registration

Note: For each local phone number, we need a Spanish address in the same location as the prefix of the phone number (e.g., Madrid numbers need a Madrid address).

Toll-free Phone Numbers 

  •  No documentation required

 

Mobile Phone Numbers

  • Proof of Business Identity
    • Business Registration
  • Proof of Spanish Business Address (one of the following):
      • Business Registration
      • Utility Bill
      • Tax Notice
      • Rent Receipt
      • Title deed

 

Sweden

Local/Toll-free Phone Numbers

  • No documentation required.

 

Switzerland

Local Phone Numbers

  • Proof of Address (one of the documents below)
    • Business Registration
    • Utility Bill
    • Tax Notice
    • Rent Receipt
    • Title deed

 

  • Proof of Business Name
    • Business registration

Note: For each local phone number, we need a Swiss address in the same location as the prefix of the phone number

 

Mobile numbers

  • Proof of Business Name: Excerpt from the commercial or official business register
  • Proof of Address of Registered Office: May be anywhere in the world. Excerpt from the commercial or official business register
  • Unternehmens-Identifikatio nsnumber (UID) for Swiss entities: No documentation required)

 

Toll-Free Phone Numbers

  • Company Registration.



Taiwan

Local

  • Proof of Business Identity
    • Company Registration (for foreign entities)
  • Proof of Taiwan Address (one of the following):
      • Company Registration showing Taiwan address
      • Utility bill
      • Tax notice
      • Rent receipt
      • Title deed
  • Proof of Identity (one of the following)
    • National ID
    • Passport
    • Residence Permit





Thailand

Local Phone Numbers

  • Proof of Business Name
    • Excerpt from Commercial Register showing the name of the legal representative
  • Proof of Local Business Address (one of the following)
    • Excerpt from the commercial register showing the local Thai address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Proof of Identity of an authorized representative or Legal Representative
    • Thai Government Issued ID Card

 

Toll-free Phone numbers

  • Proof of Business Name
    • Excerpt from Commercial Register
  • Proof of Business Address anywhere in the world (one of the following)
    • Excerpt from the commercial register 
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
  • Type of Business
    • No Documentation required

 

Trinidad and Tobago

Local Numbers

  • No documentation required

 

Tunisia

National Phone Numbers

  • Proof of Business Name
    • Excerpt from Commercial Register
  • Proof of Business Address in Tunisia (one of the following)
    • Excerpt from the commercial register showing an address in Tunisia
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed

 

Turkey

Local Phone Numbers

  • Proof of Business Name
    • Excerpt from Commercial Register
  • Proof of local Business Address (one of the following)
    • Excerpt from the commercial register
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed

 

National phone numbers

  • Proof of Business Name
    • Excerpt from Commercial Register
  • Proof of Business Address anywhere in the world (one of the following)
    • Excerpt from the commercial register
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed

 

Uganda

National/Toll-free Phone Numbers

 

National

  • Business Name
    • No documentation required
  • Proof of Uganda Address (one of the following)
    • Excerpt from the commercial register showing the Uganda address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed




Toll-free Phone Numbers

  • Business Name
    • No documentation required
  • Business Address
    • No documentation required




United Arab Emirates

Toll-free Phone Numbers

  • Letter of Authorization
    • Executed letter of authorization*

* If an executed Letter of Authorization (LOA) is required for documentation, request it from us and we will provide it for you to fill out.

 

United Kingdom

Mobile/Local/Toll-free Phone Numbers

Please provide the following information (no documentation required):

Worldwide Address - No documentation required

 

United States

Local/Toll-free Phone Numbers

  • No documentation required

 

Venezuela

Toll-free Phone Numbers

  • Letter of Authorization
    • Executed letter of authorization*

* If an executed Letter of Authorization (LOA) is required for documentation, request it from us and we will provide it for you to fill out.

 

Vietnam

Local Phone Numbers

  • Business Name - Proof of Identity
    • Business registration
  • Business Registration Number - Proof of Business Registration Number
    • Business registration
  • Business Service Address - Proof of Local Address
    • Business registration showing the local address
    • Utility bill
    • Tax notice
    • Rent receipt
    • Title deed
    • (Must be within the locality or region covered by the phone number's prefix; a PO Box is not acceptable where a local address is required.)
  • Billing Address
    • No documentation required
    • If different
  • Email Address
    • No documentation required




 

 

 

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