On Thursday, November 19th, 2020, we will release Callbar Version 1.35.
- Relate to the most recently viewed Zendesk Ticket: When agents relate a call to an existing Zendesk ticket, the most recently viewed ticket is now preselected in the "Relate to" drop-down list, helping agents save time wrapping up the call. Note: This feature is currently compatible with Callbar App (Electron) only.
- Phone Number Library: We have updated the phone number library to the latest version, ensuring an accurate validation of phone numbers dialed in Callbar.
- Other: Additional improvements such as performance enhancements, stability fixes and others are being progressively rolled out.