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Release Notes | October 30, 2020 | Talkdesk Studio - Post-Call Actions Configuration

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On Friday, October 30th, 2020, we will release an enhancement to the Assignment and Dial component in Talkdesk® Studio™.

 

The Assignment and Dial component will now allow for post-call actions to be configured, such as phone surveys, thus enabling real-time data collection.

 

For more information, visit our Studio Advanced Documentation from November 2nd onwards.  

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