On Thursday, June 18th, 2020, Talkdesk is releasing the second major version of Mobile Agent for iOS and Android - Mobile Agent Version 2.0.
We are introducing the following:
- A redesigned app with improved navigation on smartphones and tablets.
- The ability to search, read, and call Talkdesk contacts.
- Contact-pop to Salesforce and Zendesk.
- Tablet version now for Android as well as iPadOS.
- Integration with the Shortcuts app (iOS).
- Boosted productivity with the ability to change status and place calls using Siri.