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Release Notes | June 18, 2020 | Talkdesk Mobile Agent

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On Thursday, June 18th, 2020, Talkdesk is releasing the second major version of Mobile Agent for iOS and Android - Mobile Agent Version 2.0.

We are introducing the following:

  • A redesigned app with improved navigation on smartphones and tablets.
  • The ability to search, read, and call Talkdesk contacts.
  • Contact-pop to Salesforce and Zendesk.
  • Tablet version now for Android as well as iPadOS.
  • Integration with the Shortcuts app (iOS).
  • Boosted productivity with the ability to change status and place calls using Siri.
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