On Thursday, June 18th, 2020, we will release Callbar Version 1.31.
- Zendesk Relate to Existing Ticket: We are expanding Talkdesk’s integration footprint between Callbar and other CRMs, by giving agents the ability to link Talkdesk activities (calls) to existing tickets in Zendesk, without leaving Callbar. Note: This feature is currently only available on Electron.
- Performance: During the next few days, a few performance improvements are going to be progressively rolled out to accounts with a large number of users, ring groups, or contacts.
- Other: Minor improvements and stability fixes.
- Normalize audio output: We have fixed an issue related to “Normalize audio output”, in which the volume was automatically adjusted for some customers on Windows OS. As a result, we have removed the audio level meter from Callbar Settings.