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Running a Campaign

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In order to initiate your campaign and start handling outbound calls, proceed with the following steps:

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  1. Go to Campaigns [1].
  2. Click Start [2] on the right side of the campaign you want to activate.

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3. Select Start [3] on the pop-up window.

After this, your agents will start handling calls with the Talkdesk Dialer™. All calls will follow the campaign settings while the campaign is active. With its usage, you can take advantage of Talkdesk's Callbar Auto-Answer feature, which allows the call to be automatically answered.

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