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Release Notes | March 18, 2020 | Talkdesk Mobile Agent

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On Wednesday, March 18th, 2020, we have changed the way the Mobile Agent is enabled:

  • The Mobile Agent is now automatically enabled for Professional Plus and Enterprise customers.
  • All customers that have Mobile Agent enabled will be able to turn it on and off in Talkdesk main web application without needing to contact customer support.

If you are on a Professional plan and would like to try Mobile Agent, please reach out to your Customer Success Manager.

You can see the Talkdesk Mobile Agent articles here.

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