Product Notice: Reminder of EOL by Salesforce

Published: March 2, 2020


This is a reminder notice for any customer who has the Salesforce integration. Salesforce previously issued a notice that on March 13, 2018 they will End of Sale, and that on March 13, 2020 the product will End of Life.


When will the change happen?

On March 13, 2020 Salesforce will End of Life.


What do I need to do?

If you have BOTH Salesforce and integrations:

  • Fully migrate all data from to Salesforce; and
  • Remove integration from your system

If you ONLY have a integration:

  • Migrate to Salesforce or another CRM provider before March 13, 2020; and
  • Remove integration from your system
  • Our CSM and Support teams can help with any migration questions you have


What else should I know?

Please note that many differences exist between how Salesforce and are configured. As such, some features may not work the same or may not even be available on Salesforce.


For questions or assistance on the End of Life of, how to migrate from to Salesforce, or how to remove a integration from your system, please contact your Customer Success Manager or Talkdesk Support.


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