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Release Notes | December 3, 2019 | Callbar Version 1.28

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On Tuesday, December 3, 2019, we will be releasing Callbar Version 1.28.

Fixes:

  • Occasionally after using the call switching functionality the agent’s status would remain on “On a Call” after the call ended. With this update, the agent’s status will change to “After Call Work” or “Available”, depending on the configuration.
  • Local Philippine numbers have migrated from a 7-digit format to an 8-digit format. Callbar was considering the 8-digit numbers invalid. This won’t happen anymore.
  • In some scenarios, the wait time was not being displayed completely.
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