On Friday, May 24, we will be releasing the following new features and enhancements:
New:
- Contact sync in the Pipedrive integration now supports also contact deletion. If this option is enabled when configuring the integration, contacts deleted in Pipedrive will also get deleted in Talkdesk.
Enhancements:
- Help Scout integration now uses oAuth 2.0 authentication to connect to an Help Scout instance.
- The number of agents displayed per page in the Agents section has been increased from 10 to 100.