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Changing your Talkdesk password

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In order to better protect your account, we recommend that you update your Talkdesk password on a regular basis.

Note: If you have forgotten your password and can't sign in to Talkdesk, use the Forgot password link instead to reset it.

To update your password, follow these steps:

ChangePassword.gif

  • Go to the top-right corner of the navigation bar and click your initials or the down arrow icon [1].
  • Select ‘Security Settings’ from the drop-down menu [2].
  • Click the ‘Change password’ button [3].
  • Enter your current password.
  • Enter your new password.
  • Confirm your new password.

Note: Creating a strong and secure password is an important part of protecting your Talkdesk account. Here are some tips for creating a strong password:

- Use at least 8 characters

- Use a mix of letters (uppercase and lowercase), numbers and symbols

- Don't use your name, username or account name

- Avoid predictable passwords such as "password", "12345" or "talkdesk"

Use a password manager to generate your passwords (eg. https://keepassxc.org)

  • Press the ‘Change password’ button [4] once done.
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